Fubon Life is committed to talent development and cultivation in four primary directions: Workplace Diversity, Inclusion and Human Rights, Employee Compensation and Benefits, Talent Development and Cultivation, and Occupational Health and Safety. In addition to providing rich and diverse learning resources and career development opportunities to encourage personal advancement among employees, the Company also prioritizes the protection of labor rights and actively adheres to various international human rights conventions. In terms of employee compensation and benefits, we regularly participate in market salary surveys to ensure that our compensation remains competitive based on market salary levels, economic trends, and individual performance adjustments. Moreover, we provide employees with comprehensive services and tailored employee care action plans, aspiring to be a happy enterprise where employees can enjoy good health and work-life balance, learn with pleasure, and contribute to society.
Workplace Diversity, Inclusion and Human Rights
Fubon Life refer to the UN Guiding Principles on Business and Human Rights and the Core Labour Standards of the International Labour Organization (ILO) in revising our human rights policy, which has been approved by the Board of Directors and implemented through relevant measures. We have established a premise to safeguard human rights through protection, respect, and compensation, echoing and adhering to international instruments such as the United Nations Universal Declaration of Human Rights, Global Compact, International Labour Conventions, Principles for Responsible Investment, Equator Principles, and local laws. We approach all employees, partners (including customers), suppliers and their employees with fairness and mutual respect, striving to create a diverse, fair, and inclusive work environment.
On May 8, 2024, we signed a collective agreement with the Fubon Life Labor Union. The agreement comprises 24 articles and includes several labor conditions and employee benefits that exceed statutory requirements, demonstrating the Company's commitment to employee care and well-being.
Employee Compensation and Benefits
In terms of employee compensation and benefits, we regularly participate in market salary surveys to ensure that our compensation remains competitive based on market salary levels, economic trends, and individual performance adjustments. Fubon Life provides employees with benefits exceeding statutory requirements to alleviate the pressure on employees regarding childbirth and childcare as active fulfillment of our social responsibility. Our benefits include eight days of prenatal leave, paternity check-up leave and paternity leave, 10 weeks of paid maternity leave, and a subsidy of NT$100,000 for each newborn. The annual childcare subsidy of NT$15,000 per child under the age of 6 was raised to NT$24,000. Same-sex couples who have registered their marriage in accordance with the Act for Implementation of J.Y. Interpretation No. 748 are eligible for these benefits as well. In 2024, the Company disbursed over NT$100 million in childbirth and childcare subsidies, benefiting more than 2,697 Fubon babies. Provide employees with comprehensive services aspiring to be a happy enterprise where employees can enjoy good health and work-life balance, learn with pleasure, and contribute to society.
Occupational Health and Safety
The Company's Occupational Health and Safety Management Department is dedicated to the implementation and promotion of various occupational health and safety initiatives, as well as the formulation of safety and health work rules and occupational safety and health management regulations in accordance with the Occupational Safety and Health Act. Through advocacy efforts conducted via the Occupational Safety and Health Committee, the Company is committed to safeguarding employee physical and mental well-being. The Occupational Safety and Health Committee is led by a chairperson designated by the President and consists of departmental senior executives, occupational safety and health officers, healthcare professionals engaged in employee health services, and labor representatives. The committee meetings, which are held quarterly to discuss occupational safety and health risks. Targets and goals are included in the annual performance evaluations of relevant.
In advancing the healthy, safe, and inclusive workplace, the Company's Dun Bei Life Building passed a third-party audit for the ISO 45001 Occupational Health and Safety Management System certification renewal for the third consecutive year in 2024. By adopting this management system and conducting hazard identification and risk assessments across all workplaces, the Company proactively prevents and eliminates potential occupational hazards, enhances overall employee awareness of occupational health and safety and fosters a healthy and safe working environment for all employees.
Talent Acquisition and Cultivation
Fubon Life's training plan for office staff is built on the dual-track Employee Training and Development System. Both managerial and professional staff receive progressive and comprehensive training and development under the four training aspects highlighting professional, managerial, strategic, and self-development capabilities. Additionally, through the Campus Talent Cultivation Plan, we proactively recruit outstanding students to join the Company. Meanwhile, the Management Associate Development Program and the Junior Management Associate Certification and Training Program address the acquisition and development of elite talents both internally and externally.
Training for field staff comprises the Four Rings of Training, which cover standardized, modular, transitional, and development training. This system continuously enhances the insurance expertise and skills of our sales personnel, with the goal of cultivating them into lifelong trusted advisors for our customers.
For sales office managers, the training emphasizes the cultivation of four core competencies: sustainable operations, regulatory compliance, positive leadership, and team management. The goal is to align sales managers with the Company's dedication to equipping sales personnel with the highest level of professionalism, enabling them to deliver the most comprehensive service to customers.
Advancing Employee Digital Capabilities
The Company has allocated dedicated funds from the special surplus reserve to support the planning and implementation of digital talent development programs. In 2024, we continued to advance the ABC Digital Talent Development Program, centered on AI (Artificial Intelligence), BI (Business Intelligence), and CI (Continuous Improvement). This initiative aims to establish a forward-looking digital talent framework that injects innovation and propels the Company toward a new milestone in digital transformation. Through thematic workshops, participants engage in hands-on projects aligned with practical issues, resulting in actionable improvement proposals and tangible learning outcomes. These outcomes contribute to the optimization of administrative processes and service workflows, thereby enhancing organizational performance and customer service effectiveness.
Dedication to Fostering A Friendly Workplace with Diversity, Equity and Inclusion (DEI)
Fubon Life committed to fostering a friendly workplace with Diversity, Equity and Inclusion (DEI) culture. Our workforce is diverse, and all employees are provided with equal access to resources and opportunities. We have also established multiple channels for open communication to create a safe and friendly work environment. In 2024, the Company held an executive workshop where senior leaders spearheaded the promotion of DEI culture and played a positive, influential role within their teams. We also hosted the DEI-Friendly Workplace: Leadership Legacy Seminar, which focused on core DEI leadership. Nearly 100 members of the Fubon management team gathered at the Fubon International Conference Center to learn from the successful practices of international companies in implementing DEI-friendly workplace cultures. Chairman Howard Lin and President Chen Shr-Iue also shared their approaches to practicing inclusive, equitable, and diverse leadership, reinforcing DEI core leadership as an essential competency for all Fubon leaders.
